Essential Plan: Single call, up to 15 minutes. If additional time is needed, the call is billed for additional minutes as shown above.
Plus and Pro Plans: *Unlimited calls for the balance of the plan. Calls are charged in one minute increments and deducted from the plan balance. Remaining minutes may be used for up to one year from the date of purchase. Any additional minutes, over the plan balance, are billed as shown above.
Travel Plan: *Unlimited calls and onsite support for the balance of the plan. Travel to and from site are deducted from plan balance. Onsite visits are 60 minutes minimum deduction from the plan balance. Calls are charged against the plan balance in one minute increments. Remaining minutes may be used for up to one year from the date of purchase. Any additional time used, over the plan balance, is charged at $95/hour plus mileage at the current federal mileage rate.
Support Plans do not include the following services: software installation, QuickBooks setup, data transfer/conversions, data corruption repair, accounting or data entry services or software training. These services may be provided at an additional charge.